Gizlilik politikası

Privacy Policy

Umesa Home operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”). Umesa Home is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or otherwise conduct a transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and understand how your information may be collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify or be linked to you or another individual.

Depending on how you interact with the Services, where you reside, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from your personal information:

Contact information, such as your name, address, billing address, shipping address, telephone number, and email address.

Financial information, such as credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.

Account information, such as your username, password, security questions, preferences, and settings.

Transaction information, such as the products you add to your cart, wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

Communications with us, such as information you provide when you submit a customer support request or otherwise communicate with us.

Device information, such as information about your device, browser, network connection, IP address, and other unique identifiers.

Usage information, such as information about when and how you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, for example, when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

Automatically through the Services, for example, when you use our products or services or visit our websites, including through the use of cookies and similar technologies;

From our service providers, for example, when we work with service providers that provide certain technologies or when they collect or process personal information on our behalf;

From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to fulfill our contract with you, process your payments, fulfill and ship your orders, remember your preferences and products of interest, send notifications related to your account, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide you with a personalized shopping experience, including product recommendations based on your purchases.

Using your personal information to further personalize and improve the Services may also fall within this purpose.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending you marketing, advertising, and promotional communications by email, text message, or mail.

We may also use your personal information to display online advertisements for products or services on the Services or other websites based on your previous purchases, products added to your cart, and other activities on the Services.

Security and Fraud Prevention

We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraud, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of our Services.

If you choose to use the Services and create an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws, respond to valid legal processes, including requests from law enforcement or government authorities, participate in legal discovery processes, pursue or defend against actual or potential litigation or other legal disputes, and investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes and subject to this Privacy Policy. Such circumstances may include:

  • Sharing information with third parties, Shopify, and vendors that perform services on our behalf, such as information technology management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and delivery services.
  • Sharing information with our business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify and third-party services to help provide personalized advertising based on your online activities across different vendors and websites.
    Our business and marketing partners may use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to opt out of the sharing of your information for targeted advertising and marketing based on your online activities across different vendors and websites. To exercise your right to opt out of these uses, click here.
  • Sharing information when you direct us to do so, request that we do so, or otherwise provide your consent to the sharing of certain information with third parties, such as when information is shared for the purpose of delivering products to you or when you use social media widgets or login integrations.
  • Sharing information with our affiliates or other entities within our corporate group.
  • Sharing information in connection with a business transaction, such as a merger or bankruptcy, or as necessary to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests.
  • Sharing information to enforce applicable terms of service or policies and to protect or defend the Services, our rights, or the rights of our users or other individuals.

Our Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information that you submit through the Services will be transferred to and shared with Shopify and third parties located outside your country of residence for the purpose of providing and improving the Services.

We also use certain enhanced Shopify features that use data and information from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business.

In order to provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal information and responding to requests to exercise your rights regarding the use of your personal information for these purposes.

For more information about how Shopify uses your personal information and the rights you may have, please refer to the Shopify Consumer Privacy Policy.

Depending on where you reside, you may be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review the privacy and security policies and other terms and conditions of those websites.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information contained on those websites.

Information that you provide in public or semi-public areas, including information shared on third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms and may be used by us or third parties without limitation.

The inclusion of such links on the Services does not, unless expressly stated otherwise, constitute an endorsement of the content of the linked platforms or their owners or operators.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who are under the legal age of majority in their jurisdiction.

If you believe that your child has provided us with personal information, you may contact us using the contact information provided below to request that such information be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under the age of 16, as those terms are defined under applicable law.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”

Additionally, information you send to us may not be secure while being transmitted. For this reason, we recommend that you do not use unsecured communication channels to transmit sensitive or confidential information.

The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may only apply in certain circumstances. We may deny your request where permitted by applicable law.

Right to Access/Know. You may have the right to request access to the personal information we maintain about you.

Right to Delete. You may have the right to request that we delete the personal information we maintain about you.

Right to Correct. You may have the right to request correction of inaccurate personal information.

Right to Data Portability. You may have the right to receive a copy of the personal information we maintain about you and, under certain circumstances and subject to certain exceptions, request that such information be transferred to a third party.

Right to Opt Out of Sharing or Sale for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information and the processing of your personal information for “targeted advertising,” as defined under applicable privacy laws.

To exercise your right to opt out of these uses, click here.

Please note that if your browser has the Global Privacy Control (GPC) signal enabled when you visit our website, depending on your location, we may treat this as an automated opt-out request for that device and browser.

If we can associate the device sending the signal with a specific Shopify account, we may also apply the opt-out request to that account.

For more information about Global Privacy Control, please visit:

Global Privacy Control⁠

Other than the Global Privacy Control signal, we do not recognize “Do Not Track” signals that may be sent by your browser or device.

Managing Communication Preferences

We may send you promotional emails. You can opt out of receiving these communications at any time by using the unsubscribe option included in those emails.

If you opt out, we may continue to send you non-promotional emails, such as emails related to your account or orders you have placed.

Rights for Residents of the United Kingdom and European Economic Area

If you reside in the United Kingdom or the European Economic Area, subject to the exceptions and limitations provided under applicable local law, you may also have the following rights:

Right to Object and Restrict Processing. You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

Right to Withdraw Consent. Where we process your personal information based on your consent, you have the right to withdraw that consent. Withdrawing your consent will not affect the lawfulness of processing carried out based on your consent before it was withdrawn.

You may exercise these rights through the relevant mechanisms provided within the Services or by contacting us using the contact information provided below.

For more information about how Shopify uses your personal information and the rights you may have, please visit:

Shopify Privacy⁠

We will not discriminate against you for exercising any of your rights.

To the extent permitted or required by applicable law, we may need to verify your identity before processing your request.

Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf.

Before accepting such a request from an authorized agent, we may require the agent to provide proof that they are authorized to act on your behalf, and we may also require you to verify your identity directly with us.

We will respond to your request within a reasonable period of time in accordance with applicable law.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the contact information provided below.

Depending on where you reside, you may have the right to appeal our decision or lodge a complaint with your local data protection authority by contacting us using the information provided below.

For the European Economic Area, you can find a list of the relevant data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contractual mechanisms issued by the relevant UK authority, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will publish the revised Privacy Policy on this website, update the “Last Updated” date, and provide any notices required under applicable law.

İletişim

Gizlilik uygulamalarımız veya bu Gizlilik Politikası hakkında herhangi bir sorunuz varsa ya da sahip olduğunuz bir hakkı kullanmak isterseniz lütfen +90 553 293 68 34 numarasını arayın veya umutusanmaz26@icloud.com adresine e-posta gönderin ya da Umesa Home, Şair Necati Sokak, No.33, 34347 İstanbul, Türkiye adresinden bizimle iletişime geçin Yürürlükteki veri koruma yasaları uyarınca kişisel bilgilerinizin veri sorumlusu biziz.